What to Do in Case of an Accident or Property Damage (Non-Motor Insurance)

• Notify the company immediately of the incident at the Claims Department, Tel. 02-68-77777.
• Report the incident to the local police station and obtain a copy of the daily police report.
• Preserve the condition of the damaged property and all related evidence for inspection by the company.
• Protect the property and mitigate loss to prevent additional damage from occurring.
• Prepare essential supporting documents for the insurance claim to be submitted to the company once the loss survey and claim settlement agreement are completed, as follows:
• Copy of the insured's Thai National ID card
• Copy of the insured's House Registration
• Copy of Commercial / Business Registration Certificate
• Company Certificate (in case the insured is a juristic person)
• Quotations / Receipts for the damaged property items
• Claim Form / Letter (using the company form)
• Compromise and Settlement Agreement (using the company form)